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Frequently Asked Questions.


Following are answers for most commonly asked Questions. If your question not listed here, don’t worry! Fill out the form with contact details and
rental expert from 918 EZ Rent A Car Rental will be able to answer to you immediately.

Do I need a credit card, or can I make a cash deposit?

At the time of the rental, for security reasons a credit card with at least $500 available must be provided. Upon return you may pay with your choice of cash, debit or credit card.

How many additional drivers are allowed on a car?

There is a maximum of 2 additional drivers allowed on each contract. Additional charges may apply.

Do you allow out of area drop offs?

No, you must return the car at the same location that you pick it up. If renter drops car at location other than pickup lot, there will be a $100 fee charged if it is in Tulsa airport or in Tulsa Town. If car is dropped I’m Kona without arrangement there will be a $1000 fee to go retrieve it

Am I allowed to ship car off island if I’m renting g long term?

No not without prior written consent by owners.

Yes. Travel destination must be informed at the time of rental. Additional charges and restrictions apply.

Is my mileage unlimited?

Miles are unlimited as long as the vehicle remains inside the province of Oklahoma, with a maximum of 3000MI.

Additional kilometers are charged according to vehicle size between $0.12 and $0.18 per km. Unlimited mileage does not apply to luxury, or specialty vehicles.

Roadside Assistance . If used car has a mechanical failure , ymaas will send out a tow truck and bring renter another good running car if mechanical failure is not from renters negligence. In all other situations , rented wohld be responsible for calling tow truck, or road side assistance . If renter opts for our roadside assistance then we will pay for for any charges for Towing, battery jump , gasoline , etc.

If rented does not opt for coverage then rented is responsible for towing or any other fees . This is an optional coverage that rented may opt for for an additional fee .

If renter misplaces car keys or locks them in vehicle, renter will come to office to get spare set or will cover any costs involved in replacing the keys.

Long Term Renters. Renters that are keeping vehicle on a monthly basis is required to go through full service gas station once per month to have oil and other fluids Checkrd. If rented discovers that any fluid is low, renter will remedy and notify agency ASAP .

  • if other mexhamical issues arise during rental period, any information must be reported right away .
  • If renters keep vehicle on a monthly basis we ask that the vehicle be serviced after 3 months. The renter can bring it in them selves to.
  • Big Island Toyota Service Center 811 Kanoelehua St. Tulsa .Service charges will be paid by rental agency.

Pickups and Shuttle Service . We offer our customers pickup and drop off service if it’s in the Tulsa area. Any rental reservations tnay are made a week or longer get free pickup or drop off to airport . One day or 2 day day rentals will be charged a $7 each way charge to the airport or cruise ship.

Unauthorized drivers. DO NOT HAVE someone drive you to airport the day you leave and ask them to rerun the car . It happens often and the car If not returned on time will continue accruing daily charges at highest rate and any damages or fees will be charged to renters credit card . Renter agrees for fully cooperates with insurance company to ensure claim is processed Quickly. In asittkl


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